TERMS
AGB
Draft — final review by Lenka Kozlíková (lawyer).
1. Seller
Lenka Kozlíková, reg. no. TODO, Prague, Czech Republic, lenka@lenkakozlikova.com.
2. Prices and ordering
Lithograph prices are listed per sheet in CZK (EUR indicative). Original paintings are priced on request. Orders are placed via the website form or e-mail; the contract is concluded upon the seller's confirmation.
3. Payment
Bank transfer against an invoice only. Lithographs: full amount in advance. Commissions: 30% deposit, balance before delivery. No online payment gateway is used.
4. Delivery
Lithographs ship in a tube within CZ and to the EU once payment clears; originals by courier or personal handover in Prague. Shipping rates: TODO.
5. Withdrawal
Consumers may return lithographs within 14 days of receipt without giving a reason (Czech Civil Code § 1829). Works made to order are exempt from the withdrawal right (§ 1837(d)).
6. Complaints and disputes
Complaints: lenka@lenkakozlikova.com, resolved within 30 days. Out-of-court consumer disputes: Czech Trade Inspection Authority (coi.cz) or the EU ODR platform.